All  information discussed during counselling sessions is treated with the utmost  regard for confidentiality.
Please note that phone calls, SMS/text messages and email communications with your therapist are not encrypted, so should be used only for organising appointments and other logistical purposes. 
All registered counsellors and psychotherapists are required to attend regular supervision, which involves discussion of specific issues arising from their work. This is to ensure client safety and quality of service. Details of your sessions may be shared with a supervisor, but you will not be identified.
There  are only two situations in which identifying information may be shared by the  therapist:
With another health professional(s) or the  client’s nominated support contact, if the client’s safety, or the safety of  others, is clearly compromised. Whenever possible, this will be done with the  client’s express permission. 
When subpoenaed by a court to serve as  evidence.
Therapists' notes are stored in hard-copy only in a locked cabinet and destroyed after a period of seven years, in line with the Victorian Health Records Act (2001).  In the case of clients under 18 years of age, records are retained until the client turns 25.