Personal details


Cultural factors


Mental health history


Lifestyle


Relationships and major life events


Work


Emergency contact

Please give the details of someone I can contact if an emergency arises during session. 


Cancellation policy

Cancellations with more than 24 hours’ notice may, at the therapist’s discretion, incur a fee of $30, payable before the subsequent session.

Cancellations with less than 24 hours’ notice may incur a fee of 50% of the fee that would have been payable, to be paid before the subsequent session.

Non-attendance without cancellation may incur a fee of 75% of the fee that would have been payable, to be paid before the subsequent session.


Confidentiality agreement and informed consent

All information discussed during counselling sessions is treated with the utmost regard for confidentiality.

Please note that phone calls, SMS/text messages and email communications with your therapist are not encrypted, so should be used only for organising appointments and other logistical purposes. 

All registered counsellors and psychotherapists are required to attend regular supervision, which involves discussion of specific issues arising from their work. This is to ensure client safety and quality of service. Details of your sessions may be shared with a supervisor, but you will not be identified.

There are only two situations in which identifying information may be shared by the therapist:

  • With another health professional(s) or the client’s nominated support contact, if the client’s safety, or the safety of others, is clearly compromised. Whenever possible, this will be done with the client’s express permission.

  • When subpoenaed by a court to serve as evidence.

Therapists' notes are stored in hard-copy only in a locked cabinet and destroyed after a period of seven years, in line with the Victorian Health Records Act (2001).  In the case of clients under 18 years of age, records are retained until the client turns 25. 


By signing below, I confirm that the information I have provided on this form is true and accurate to the best of my knowledge. 

Draw signature|Type signatureClear
Draw signature|Type signatureClear